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Connect HubSpot

Turns every enquiry on your site into a HubSpot contact, with what they wrote logged as a note.

Updated 2026-11-02

01What it does

  • Rules: create a contact
  • Rules: log a note

02What you need

  • Private app token — kept encrypted, never shown again. Settings → Integrations → Private Apps → your app's access token.

03Connect it

  1. In HubSpot open Settings → Integrations → Private Apps → Create a private app (on newer portals: Development → Legacy apps → Private).
  2. Under Scopes, tick crm.objects.contacts.read and crm.objects.contacts.write.
  3. Create the app and copy its access token (starts pat-).
  4. In your site → Manage → Integrations, choose HubSpot, paste the token and press Connect.
  5. Open the Rules tab in your site → Manage → Integrations, choose an event (e.g. "Form submitted") and pick an action from this tool. The fields are pre-filled from the form; glance, then save.

04Check it works

  • The card shows Working.
  • After a test enquiry the contact is in CRM → Contacts.

05If it does not work

  • 403 MISSING_SCOPES — Edit the private app, add the contacts read/write scopes, and paste the rotated token.
  • 409 Contact already exists — HubSpot dedupes on email — the person is already a contact.

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