Skip to main content

Connect Telegram

Your own Telegram bot sends you — or a group — a message on every enquiry.

Updated 2026-11-02

01What it does

  • Rules: send a message

02What you need

  • Bot token — kept encrypted, never shown again. Message @BotFather → /newbot. It looks like 123456789:AA…
  • Chat ID. Your user or group ID (a number, negative for groups), or @channelname.

03Connect it

  1. In Telegram, message @BotFather, send /newbot, and copy the bot token it gives you.
  2. Send your new bot any message (or add it to your group), so it is allowed to write to you.
  3. Find the chat ID: message @userinfobot for your own ID; for a group, add @RawDataBot briefly and read chat.id (it starts with -100).
  4. In your site → Manage → Integrations, choose Telegram, paste the token and the chat ID, and press Connect.
  5. Open the Rules tab in your site → Manage → Integrations, choose an event (e.g. "Form submitted") and pick an action from this tool. The fields are pre-filled from the form; glance, then save.

04Check it works

  • The card shows Working.
  • A test rule run posts the message in your chat.

05If it does not work

  • 403 bot can't initiate conversation — Open the bot and press Start (or add it to the group) before it can message you.
  • 400 chat not found — The chat ID is wrong — group IDs are negative and usually start with -100.