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Connect Microsoft Teams

Posts a message to a Microsoft Teams channel on every enquiry.

Updated 2026-11-02

01What it does

  • Rules: post a message

02What you need

  • Workflow URL — kept encrypted, never shown again. Teams → the channel → Workflows → post to a channel.

03Connect it

  1. In Teams, open the channel → ⋯ → Workflows → "Post to a channel when a webhook request is received".
  2. Name the workflow, confirm the team and channel, and copy the URL it gives you.
  3. In your site → Manage → Integrations, choose Microsoft Teams, paste the URL and press Connect.
  4. Open the Rules tab in your site → Manage → Integrations, choose an event (e.g. "Form submitted") and pick an action from this tool. The fields are pre-filled from the form; glance, then save.

04Check it works

  • Submit your own site's form once, then open the tool's run log (the clock icon on its card): a green row with a 2xx status means the other side accepted it.
  • The message appears in the channel.

05If it does not work

  • Old Office 365 connector URL stopped working — Microsoft retired O365 connectors. Create a Workflows webhook as above and paste the new URL.

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